Buying a Painting from our Website - FREE Worldwide Delivery
If you wish to buy a painting on the website, email us at info@jamesalder.co.uk - or use the enquiry form by the painting, to let us know. We will then mark the painting as 'RESERVED'. When payment has cleared we will mark the painting as 'SOLD' and contact you to arrange shipping.
PAYMENT
We accept the following payment methods, in pounds sterling (£):
- Cheque, made out to James Alder Fine Art (drawn against a UK bank)
- Bank Transfer, International Bank Transfer:
Bank Account Name: James Alder Fine Art
Bank Name: Barclays Bank
Bank Address: Leicester, LE87 2BB, United Kingdom
Bank Account No: 90903507
Sort Code: 20-59-59
IBAN: GB88 BARC 2059 4290 9035 07
SWIFTBIC: BARCGB22 - Payment on Collection - from our gallery during opening hours. For collection outwith opening hours please email info@jamesalder.co.uk
PACKING YOUR PAINTING
The James Alder Packing Department in action
We have over 10 years' experience of packing paintings for sending via national and international postage services. Your painting will be packed - and crated if necessary - to the highest level of safety. All paintings are covered by insurance for their full value while in transit. If you feel your painting has been damaged in the post, please contact us immediately.
UK SHIPPING
Smaller paintings will be sent using Royal Mail Special Delivery or another courier service where a tracking service is offered, and will require a signature on receipt. We can usually work around a day convenient to you. Larger paintings will be sent using an insured courier service and will also require a signature on receipt. We also use a reputable Fine Art Shipping Service for door-to-door personal transfer of more expensive or fragile items. We have used this service for many years both for delivery to customers and collection of items we have bought.
DELIVERY SCHEDULE
For larger items, our Fine Art couriers usually give the option of delivery on two consecutive days. When you have agreed this date they will ring you nearer the time to give you a more exact day and time. For smaller items which are being posted and require a signature on receipt we can usually arrange a day to suit you.
INTERNATIONAL SHIPPING
We welcome international buyers. Your painting will be suitably packed/crated for international shipping and will be sent with one of the large courier services such as DHL or Fedex who offer a detailed tracking service. Please email us if you require further information about international postage.
AUTHENTICITY
ALL purchases are unconditionally guaranteed as to quality and authenticity exactly as stated in the painting description. Just ask if you would like a certificate of authenticity with your painting.
RETURNS AND REFUNDS
In the unlikely event that you are not happy with your painting, we offer a 14-day returns policy. The item needs to be returned in exactly the same condition you received it in and in the original or other appropriate packaging. Return postage must be with an insured, trackable postage service, and will be at the cost of the buyer.
COPYRIGHT
Images used on this website are owned by jamesalder.co.uk, and we retain the right to use the image AFTER the painting has been sold. The copyright on this website is owned entirely by jamesalder.co.uk ©2010. Permission to use any images or text must be gained from the site owner using the contact details below.
CONTACT US
If you wish to contact jamesalder.co.uk: info@jamesalder.co.uk
James Alder Fine Art
22-24 Hallgate
Hexham
Northumberland
NE46 1XD
Tel: 01434 609559