Buying a Painting from our Website - FREE Worldwide Delivery
If you wish to buy a painting on the website, please email us at info@jamesalder.co.uk - or use the enquiry form by the painting to let us know. We will then mark the painting as 'RESERVED' and assist you with payment arrangements as required. We will confirm when payment has been received and make contact with you to arrange shipping. We will mark the painting as 'SOLD' when it has been safely received and approved by you. Finally, it will disappear into our archive which includes the paintings we've sold by distance selling and through the gallery since 2008.
Would customers please note that from 1st August 2022 there has been a change of ownership, technicaly speaking, from Ian Emmerson Paintings Ltd T/A James Alder Fine Art to Ian Emmerson Paintings T/A James Alder Fine Art. This has required a different bank account which is shown below.
PAYMENT
We accept the following payment methods, in pounds sterling (£):
- Bank Transfer, International Bank Transfer (preferred):
Bank Account Name: James Alder Fine Art
Bank Name: The Co-operative Bank
Bank Address: P.O.Box 250, Delf House, Southway, Skelmersdale WN8 6WT
Bank Account No: 63113536
Sort Code: 08-92-50
IBAN: GB38CPBK08925063113536
SWIFTBIC: CPBKGB22 - Cheque, made out to James Alder Fine Art (drawn against a UK bank)
- CREDIT CARD Please contact us to arrange payment with your card
- Payment on Collection - from our gallery during opening hours. For collection outwith opening hours please email info@jamesalder.co.uk
PACKING YOUR PAINTING
The James Alder Packing Department in action
We have over 20 years' experience of packing paintings for sending via national and international postage services. Your painting will be packed - and crated if necessary - to the highest level of safety. All paintings are covered by insurance for their full value while in transit. If you feel your painting has been damaged in the post, please contact us immediately.
UK SHIPPING
Smaller paintings will be sent using Royal Mail Special Delivery or another courier service where a tracking service is offered, and will require a signature on receipt. We can usually work around a day convenient to you. Larger paintings will be sent using an insured courier service and will also require a signature on receipt. We also use a reputable Fine Art Shipping Service for door-to-door personal transfer of more expensive or fragile items. We have used this service for many years both for delivery to customers and collection of items we have bought.
DELIVERY SCHEDULE
For larger items, our Fine Art couriers usually give the option of delivery on two consecutive days. When you have agreed this date they will ring you nearer the time to give you a more exact day and time. For smaller items which are being posted and require a signature on receipt we can usually arrange a day to suit you.
INTERNATIONAL SHIPPING
We welcome international buyers. Your painting will be suitably packed/crated for international shipping and will be sent with one of the large courier services such as DHL or Fedex who offer a detailed tracking service. Please email us if you require further information about international postage.
AUTHENTICITY
ALL purchases are unconditionally guaranteed as to quality and authenticity exactly as stated in the painting description. Just ask if you would like a certificate of authenticity with your painting.
RETURNS AND REFUNDS
In the unlikely event that you are not happy with your painting, we offer a 14-day returns policy. The item needs to be returned in exactly the same condition you received it in and in the original or other appropriate packaging. Return postage must be with an insured, trackable postage service, and will be at the cost of the buyer.
COPYRIGHT
Images used on this website are owned by jamesalder.co.uk, and we retain the right to use the image AFTER the painting has been sold. The copyright on this website is owned entirely by jamesalder.co.uk ©2010. Permission to use any images or text must be gained from the site owner using the contact details below.
CONTACT US
If you wish to contact jamesalder.co.uk: info@jamesalder.co.uk
James Alder Fine Art
22-24 Hallgate
Hexham
Northumberland
NE46 1XD
Tel: 01434 609559